MESSAGE FROM THE CEO AND COO

Raven Transport Co., Inc., a certified minority owned company, began operations with 10 tractors and 20 trailers and has since grown to over 385 tractors and 1100 trailers in its fleet, along with almost 500 full time associates. In 1986, Raven’s first full year of business, $754,000 in revenue was generated. By 1992, Raven generated $7.8 million – 10 times 1986 revenue – and in 2007 produced revenue of $75.9 million. Today, Raven is continuing its growth with a customer base of blue chip companies such as P&G, Kraft, Folgers, Miller Brewing, Anheuser-Busch, and Maxwell House generating the majority of our business.

When you are transporting thousands of loads each year, it’s easy to overlook the little things, but remembering those little things separates the winners from the rest. Our success has been built on quality service, dedication, and professionalism. Our willingness to tailor logistics to our customers’ specific needs while, at the same time doing what we do best, is one of the key ingredients that has allowed Raven to develop solid, long-term relationships with our customers. We continue to show gains in market share and volume through proven results. Emphasizing the things we do best – service, timely damage-free deliveries, and our professionalism – will provide a focus for achieving a high level of customer satisfaction.

With our shippers and the marketplace becoming more sophisticated, the ability to change the way we operate and monitor the shifting needs of our customer is crucial for continued success. With the latest equipment on the road, satellite tracking, computerized dispatch, and with an innovative experienced driver and management team, we can and will meet these ever changing challenges.

You are the most important public relations and customer-focused Associate in the company. If we are to maintain a high level of customer satisfaction, we must also maintain a high level of employee satisfaction. Having a good solid customer base is just one ingredient for success. Without professional drivers like yourself, and a knowledgeable support staff, Raven Transport could not prosper in the trucking industry. In meeting the challenges for tomorrow and beyond, Raven Transport must depend on its highly motivated associates that share a sense of integrity and purpose.

“Time + Talent + Enthusiasm + Commitment = Productivity.”

Randy Lee – President & CEO

Stephen J. Silverman, COO