In the High Beams: Raven Transport
“One of the keys to success in the transportation industry is finding a dealership you can trust to work with you on service and pricing issues and to do what it takes to keep your fleet on the road,” says Ed Larkins, director of maintenance for Raven Transport, a large common carrier business based in Jacksonville.
Ed is responsible for Raven’s fleet, including 400 tractors, 98 percent of which are Volvo.The carrier primarily runs in all states east of Mississippi, up to Canada, and over to Texas,servicing big name customers such as Procter & Gamble and Coca Cola. The company has relied on Tom Nehl Truck Co. for sales, service, and parts for more than 20 years, both as Raven Transport and under other company names as well.
“We’ve had a successful relationship with Tom Nehl,” says Ed.“But it’s not because they have gone the extra mile one or two times. It’s because we can count on them to consistently meet our needs on a daily basis.”
Joe Bagley, the outside parts salesman for Raven, calls on the carrier at least once a week.“We want to find out if they’re having any problems so we can take care of them right away,” says Joe.
It’s that kind of ongoing service
that helps Raven maintain its reputation for being a reliable carrier with the highest standards in equipment and service.
“Our customers count on us, and we count on Tom Nehl,” says Ed. “This is one relationship we foresee continuing for the long haul.”
To learn more about Raven Transport, visit www.raventrans.com.